I’m Courtney. A fractional Chief Operations Officer. I step in as your right-hand woman, executing the vision.I have a sharp eye for building brilliant end-to-end experiences and connected operations models. I spent 12 years scaling my last digital agency internationally from 30 to 600+, worked directly with Fortune-500 leaders on executing digital innovation plans, and served as the acting COS integrating our inner workings.Now, I do similar things! But part time. I help founders create process with the right teams of people and products (hello AI). All so that I'm the one primarily thinking about building the business that runs your business, and you're focused on your zone of genius.

Currently only one available Operations retainer for 2026.Additionally booking keynote speaker opportunities for Q2-Q3 and taking inquiries on pro-bono board advisory roles.
Growth & scaling strategy
Process implementation
Workflow definition
Operational efficiency
"The Workshop" - A tailored 3 hr collaborative session; please get in touch to discuss details
Executive business advising
Salary & offer negotiation
New-post-grad advising
Up-level management strategy
Adobe - Cadillac Fairview - Clorox - Daybreak Studio - Deloitte Global - EQ Bank - FedEx Canada - Fairmont Hotels & Resorts - Good Start Labs - Harley Davidson - Jenn Studio - Kijiji Canada - Konrad Group - Loyalty One - McDonalds - NFL - PayPal - Rora - Savant Systems - Smash Reality - Sonova - TMX Group